April 1, 2021

We have been working hard to adapt to guidelines from the Center of Disease Control (CDC) and campus task forces, and we are confident that the “new normal” will provide a safe environment for you and/or your family member to receive services.

Please read the Individual/Family COVID-19 Disclosure and Acknowledgment form under the “Forms” tab on our website. We will require all UA Psychology Clinic clients to have a signed copy of this acknowledgment form in their charts before resuming in-person therapy services. We will provide you with a copy of this form when you come for your first in-person session, and the form can also be accessed on our website (https://psychologyclinic.ua.edu/).

To limit the number of people present in Clinic, adult clients should come alone to therapy unless otherwise indicated by their clinician. Whenever possible, child clients should attend with one parent/guardian only unless instructed otherwise by their clinician.

Check in procedures have also changed. When you arrive, please park in one of our five designated spaces facing the McMillan Building, remain in your vehicle, and call our office at (205)348-5000 and let us know you have arrived. Your therapist will bring out a parking pass and ask you screener questions regarding COVID-19 symptoms. Your therapist will then escort you into the Clinic.

We will continue to collect payment via phone unless there is an outstanding balance on your account, which will be collected before your session can begin. We will not accept cash payments at this time.

For questions about the frequency of available in-person appointments and how often you will meet in person versus telehealth, please speak with your clinician. Unfortunately, we cannot offer fully in-person services at this time but will continue to monitor the environment and look for opportunities to increase the availability of in-person slots over time.

Please contact us with any questions; we look forward to seeing you in our Clinic soon!

Thank you,

UA Clinic Staff & Clinic Director
The University of Alabama Psychology Clinic